In an exercise on our training day a colleague asked about the development of an email policy.
In ‘Feedback’ some parents raised questions about communications between senior leaders and parents.
One stage of the response to both has been senior leadership-level discussion about the range, purpose, place, timeliness and effectiveness of the communications strategies we use.
This one week we have used telephone calls, home visits, a newsletter, direct personal email, booked meetings, drop-in meetings, informal conversations, focussed letters, ‘bump’ notes, the school website, being visible, the FOLA ‘End of Summer BBQ’, the front desk, and all our electronic and physical interfaces to share information and enhance contacts. We know we have not seen everyone and not shared everything, nor answered all the unspoken questions but we certainly have continued to ‘reach out’ and to be available.
Conversations have provided insight into cycle storage, private school admissions, school start times, lost property, before school activities, homework, accessibility, and a myriad of personal issues.
We are honestly happy to meet, listen and talk as much as we can, and we will continue to do so.
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